For all types of complaints concerning colleges and universities in New York State, the first course of action must be to try to resolve the complaint directly with the administration of the college or university involved. The New York Office of College and University Evaluation will not review a complaint until all grievance procedures at the institution have been followed and all avenues of appeal exhausted and documentation provided that such procedures have been exhausted.
For instructions on filing your complaint see: http://www.nysed.gov/college-university-evaluation/filing-complaint-about-college-or-university
Office of College and University Evaluation
5 North Mezzanine
Albany, NY 12234